From The Third Estate Blog: (link below)

Striking Cleaners Win Victory Against John Lewis

Cleaners at the flag ship John Lewis store on Oxford Street have won a fantastic victory against job cuts and low pay. The management have now agreed to withdraw, totally, plans for mass compulsory redundancy, and to give cleaners 10% pay rise, backdated to March – following a strike by staff who had organised themselves within the IWW.

Back in late July I went down to the John Lewis store to support the strike. I must confess that I was initially unsure as to whether the workers could win: at this point only a section of cleaning staff were actually organised in the union. What impressed though was the militancy and sheer presence of the picket line. Everybody who went in – whether they were colleagues, bosses, or delivery drivers  – was compelled to properly engage with the fact that their was a strike on. Meanwhile a very deliberate effort. was made to inform the shopping public of the dispute – both at the flagship store and at John Lewis’ sister store Peter Jones. (At one point the police were called to prevent a few of us leafletting outside the latter. To their credit, the police seemed rather amused that they had been called down and explained to the manager that it was not within their remit to stop people giving out leaflets).

More here.